Refund Policy
When you can get your money back, and how.
Last updated: May 28, 2026
We want you to be confident in FirstPrompt. This policy explains when purchases made at firstprompt.build are refundable. It forms part of our Terms of Service.
30-day money-back guarantee
If you’re not satisfied, you can request a full refund within 30 days of your first purchase, no questions asked.
Subscriptions (Pro & Team)
You can cancel anytime from the billing portal. Cancellation stops future renewals and you keep access until the end of the current billing period. Beyond the 30-day window, we do not provide prorated refunds for partial billing periods, except where required by law.
Lifetime purchases
Lifetime purchases are refundable within 30 days unless you have accessed more than 25% of the course content, reflecting the one-time, full-access nature of the plan.
Referral & promotional credits
Amounts paid using referral rewards, coupons, or other credits are not refundable as cash.
How to request a refund
Send your request, including the email on your account and your order details, to us through firstprompt.build. Approved refunds are issued to your original payment method and typically arrive within 5–10 business days.
Changes
We may update this policy from time to time; the “Last updated” date above reflects the current version.